Privacy Policy — 3c444

3c444 ("the Platform", "we", "us", "our"), accessible at 3c444.cam, is an English-language online gaming information platform serving users primarily in Pakistan. We are committed to protecting and respecting your privacy and to handling your personal data in an open and transparent manner.

This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It should be read alongside our Terms & Conditions, which govern your use of the Platform.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please discontinue use of the Platform.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to a name, identification number, location data, email address, or one or more factors specific to the identity of that person.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, 3c444.
• "Data Processor" means any natural or legal person who processes personal data on behalf of the Data Controller.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Cookies" means small text files placed on your device by the Platform to enable certain functionality and to collect usage data.
• "User" means any individual who accesses, browses or uses the Platform.
• "KYC" means Know Your Customer — the identity verification process required by the Operator before processing account actions.

Depending on how you use the Platform, we may collect and process the following categories of personal data:

3.1 Identity Data

Full legal name, date of birth, national identity number (such as CNIC for Pakistani users), passport or other government-issued identification — collected as part of the account registration and KYC verification processes.

3.2 Contact Data

Email address, residential address (including city — for example Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar), and contact telephone number. This information is used to communicate with you and to verify your identity.

3.3 Technical Data

Internet Protocol (IP) address, browser type and version, device type and operating system, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access the Platform.

3.4 Usage Data

Information about how you use the Platform, including pages visited, links clicked, time spent on each page, referring URLs, and search queries entered. This data is collected automatically via analytics tools and cookies.

3.5 Financial Data

Where relevant to account services, we may collect information about payment methods you use. This may include payment method type (for example, bank transfer, mobile wallet). We do not store full card numbers or mobile wallet credentials on our servers — payment processing is handled by secure third-party payment processors. Payment references familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned here as contextual examples. None of these providers endorse or are affiliated with gambling services.

3.6 Communications Data

Any correspondence you send to us via email (at [email protected]), live chat, or other support channels, including the content of your messages and our responses.

We collect personal data through the following means:

• Direct interactions: Data you provide when creating an account, completing KYC verification, contacting our support team, or filling in any forms on the Platform.
• Automated technologies: As you interact with the Platform, we automatically collect technical and usage data via cookies, server logs and similar tracking technologies. See Section 8 for details.
• Third parties: We may receive data from identity verification providers, fraud prevention services, analytics platforms and, where applicable, the gaming Operator — to the extent permitted by applicable law.
• Publicly available sources: In limited circumstances, we may obtain information from publicly accessible databases for identity verification and fraud prevention purposes.

We process your personal data only where we have a valid legal basis to do so. The following table sets out our processing activities and the legal bases we rely on:

We use the personal data we collect for the following specific purposes:

• To create, verify, administer and maintain your account on the Platform;
• To process your instructions and transactions, including deposits and withdrawal requests through available payment methods;
• To verify your identity and age in accordance with KYC obligations and responsible gambling requirements;
• To deliver customer support in English (and Urdu as a support-language option) through live chat and email;
• To personalise your experience on the Platform, including presenting relevant content such as cricket betting guides, PSL and T20 market information, and bonus overviews;
• To send you service-related communications, including account notifications, security alerts and policy updates;
• To send you promotional and marketing communications where you have given explicit consent — you may withdraw this consent at any time;
• To monitor, detect and prevent fraudulent activity, money laundering and other prohibited conduct;
• To fulfil our legal and regulatory obligations, including cooperation with applicable law enforcement where required by law;
• To improve Platform functionality, user experience and content quality through anonymised analytics;
• To enforce our Terms & Conditions and this Privacy Policy.

We do not share your personal data with third parties except in the following circumstances:

7.1 Service Providers and Data Processors

We engage trusted third-party service providers who process data on our behalf — for example, identity verification providers, payment processors, cloud hosting providers, analytics platforms, and customer support tools. These providers are contractually bound to process your data only as instructed by us, to maintain appropriate security standards, and not to use your data for their own purposes.

7.2 The Gaming Operator

Where you access gaming services through or in connection with the Platform, we may share necessary account and identity data with the relevant gaming Operator for the purposes of account creation, KYC, payment processing and responsible gambling compliance.

7.3 Legal and Regulatory Authorities

We may disclose personal data to regulatory authorities, law enforcement agencies or courts where required by applicable law, valid legal process, or to protect the rights, property or safety of 3c444, its users, or the public.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of our business, personal data held by us may be transferred to the relevant successor entity, subject to equivalent privacy protections.

The Platform uses cookies and similar technologies to provide functionality, improve performance, and analyse user behaviour. A cookie is a small text file placed on your device when you visit a website. Cookies do not give us access to your device or any personal information beyond what you have chosen to share with us.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly — for example, maintaining session state and security tokens. These cannot be disabled without breaking Platform functionality.
• Performance & Analytics Cookies: Collect anonymised information about how users interact with the Platform — pages visited, time on site, errors encountered — to help us improve the user experience. Data collected is aggregated and not personally identifiable.
• Functionality Cookies: Remember your preferences and settings, such as language preferences, to personalise your experience on return visits.
• Targeting & Marketing Cookies: Used to deliver relevant content and, where applicable, promotional communications. These are only placed with your consent.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general principles apply:

• Account Data: Retained for the duration of your account relationship with the Platform, plus a reasonable period thereafter to comply with legal obligations and to handle any post-closure disputes or claims.
• KYC and Identity Documents: Retained for the minimum period required by anti-money laundering regulations applicable to the Operator's licensing jurisdiction — typically five years from the end of the business relationship.
• Transaction Records: Retained in accordance with financial record-keeping requirements, which may vary by jurisdiction.
• Support Communications: Retained for up to three years from the date of the last interaction to enable us to handle follow-up queries or disputes.
• Marketing Preferences: Retained until you withdraw consent, after which data is suppressed or deleted promptly.
• Analytics Data: Typically anonymised and aggregated — not stored in identifiable form beyond the period required for the relevant analytical purpose.

When personal data is no longer required, it is securely deleted, anonymised, or destroyed in accordance with our internal data management procedures.

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest using industry-standard algorithms;
• Access controls limiting data access to authorised personnel only, on a need-to-know basis;
• Regular security assessments and vulnerability testing of our systems;
• Employee training on data protection obligations and secure data handling;
• Incident response procedures to detect, report and address data breaches promptly.

While we take these precautions seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.

3c444 operates as a global platform. Your personal data may be transferred to, stored in, and processed in countries outside of Pakistan where data protection laws may differ from those in your home jurisdiction. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data — including contractual clauses with service providers that require them to maintain data protection standards equivalent to those applicable in the relevant jurisdiction.

By using the Platform, you acknowledge and consent to the transfer of your personal data to servers or third-party processors that may be located outside Pakistan, subject always to the protections described in this Policy.

Depending on your jurisdiction and applicable data protection law, you may have some or all of the following rights in relation to your personal data held by 3c444. We will endeavour to respond to all legitimate requests within a reasonable timeframe.

To exercise any of these rights, please contact us using the details set out in Section 16 of this Policy. We will verify your identity before responding to any data rights request.

The Platform is strictly intended for adults aged 18 years or over — or the higher minimum age required by the Operator's license jurisdiction. We do not knowingly collect or process personal data relating to individuals under the age of 18.

If we become aware that personal data has been collected from a person under the minimum age threshold without appropriate parental or guardian consent, we will take immediate steps to delete that data from our records. If you believe that a minor has registered on the Platform, please contact us immediately at the address in Section 16.

The Platform may reference or describe third-party services — including gaming operators, payment processors, and sports information sources. Where you access any third-party platform or service in connection with your use of 3c444, please be aware that:

• Each third-party platform operates under its own privacy policy, which governs the collection and use of your personal data on their platform;
• 3c444 is not responsible for the privacy practices, security measures, or data handling of any third-party platform;
• We encourage you to review the privacy policy of any third-party service before providing personal information to them.

References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only. We are not affiliated with these providers, and they do not endorse or support this Platform or gambling services.

We reserve the right to amend, update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where the changes are significant, we may post a notice on the Platform to draw your attention to the update.

Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.

If you have any questions, concerns or requests relating to this Privacy Policy — including any data rights requests — please contact the 3c444 data team using the details below. All contact details are displayed as plain text and are not clickable links.

When submitting a data rights request, please include sufficient information to verify your identity. We may ask for confirmation of your account details before proceeding.